Check out answers to common questions below.
How long is the show?
The show runs 2 hours and 30 minutes including an intermission.
What time do doors open?
Doors open at approximately 6pm for all tickets and all shows. This is an approximate door time and may change without notice. Note that security procedures and other unforeseen issues may cause a delay with entering the venue. We ask that everyone exercise patience as the team will work quickly to get everyone seated.
Is the show appropriate for children?
Over 12, absolutely. The show was originally designed for teenagers so is appropriate for anyone 12 and over. Over the years, we have worked to make the show more family-friendly as our audience has evolved to include younger children and families. The show is loud, has graphic content (specifically the crucifixion) and is an intense subject. That said, we have countless younger attendees that have an amazing experience, ages 6 and up. If you are planning on bringing children, the potentially questionable portion of the show is the 30 minutes after intermission. The first hour and the last 45 minutes are all-ages enjoyable.
Is there an Intermission?
Yes, about one hour into the show, there is a 15 minute intermission.
Help! I can't find my tickets!
1. No worries! Please check your SPAM or PROMOTIONS folders as well - sometimes tickets like to hide in there. The email will arrive from EVENTBRITE and will have your tickets attached!
2. Can't locate your tickets? You're still in luck - just click the CONTACT US button at the top of the page and let us know which show you're attending. We'll get your tickets right over to you!
3. If it's almost showtime, just head to the church! We'll help you figure it out at the Box Office on site (we have a record of every purchaser and can look you up)! Don't miss the show!
Are there discounts for big groups?
Yes! Absolutely! Please select "CONTACT US" at the top of this page for any groups of 10 or more.
Is there Handicapped Seating available?
Yes. Every venue has wheelchair and handicapped seating available. Please select CONTACT US at the top of this page to let us know which show you will be attending so we can be ready to assist you with seating.
Is there ASL available at the shows?
If ASL is being offered in your city, you will see a note on the day in which we have secured an interpreter. You will be prompted during check out to select that you require ASL for this show.
Are there refunds or exchanges?
Refunds are not available for this show. All sales are final so please make sure to select the proper show you'd like to attend.
Can my child sit on my lap?
First, please see the answer above on child age-appropriateness. If you are still bringing a young child and they are 5 and under and could sit on your lap, you do not need a ticket for that child.
I have additional questions.
Select "Contact Us" at the top of this page.